Voice and back-office agents, a semantic layer over your systems, a managed edge appliance and 24/7 security — delivered as one service to HVAC companies, contact centers, clinics and SMBs.
The customer portal that ties it together: calls, agents, the knowledge graph, edge health and security in a single pane of glass — with an audit trail behind every number.
Answers every call in under a second, books, quotes and escalates emergencies to on-call staff.
Invoicing follow-up, schedule optimization, parts ordering, document intake — agents that hand work to each other and log every action.
We model the real entities in your business and build a governed layer over your phone, dispatch, CRM and accounting data so every agent and report uses the same definitions.
Models run on a server in your office so data stays with you and service survives outages. EdgeSec monitors network, endpoints and physical access continuously.
The appliance runs your agents locally, so the marginal cost of a call or a query is roughly the electricity it takes to serve it — accuracy compounds while cost stays flat.
No per-minute or per-token bills. Flat monthly, per location.
Customer records and call audio never leave your building.
Calls keep getting answered when the internet doesn't.
EdgeSec's operations center behind every installation.
After-hours dispatch accelerator.
100% calls answered · <1 min to tech pagedQueue-fronting accelerator.
40–60% tier-1 deflected · warm handoffsScheduling & intake accelerator.
~30% fewer no-shows · 100% on-site dataTenant-line accelerator.
24/7 triage · maintenance + access in one viewEstimate & dispatch accelerator.
Quotes in-call · tows dispatched in minutesClient-intake accelerator.
Qualified intake · insurer-ready reportingEvery-store accelerator.
One number · one console per fleetFront-of-house accelerator.
Reservations during the rush · zero hold musicTwo workshops to map your entities and call flows.
Our team trains agents and wires the semantic layer to your systems.
EdgeSec deploys the appliance and hardens the network.
One line first, daily review, then full rollout.
How an AI receptionist, an ontology and an edge box fit together — written for owners, not engineers.
Reference ontologies for field service, clinics and property management — browse, download, adapt.
An interactive selector that walks you from your systems and vocabulary to a recommended starting ontology.
Book a 30-minute demo. We'll sketch a first ontology of your business live.
Get a demo